FAQ
Miray was founded in 2013 and created for people seeking modern, high-quality, and affordable wall decor. Miray’s primary goal is to provide customers with the opportunity to make their space unique and distinctive. We want your space to stand out and reflect your personality, and we are pleased and proud to assist you in achieving that.
All Miray products are manufactured in Ukraine, in the city of Odessa.
Since walls often have imperfect geometry, add 4-6 cm to the measurements taken for both height and width. This allowance will be trimmed during installation to match the wall’s shape. When ordering wallpaper on the website, specify the dimensions in centimeters.
Along with the wallpapers, you will receive a printed installation guide and a mounting scheme. Installing photo wallpapers with digital printing is generally no different from installing regular wallpapers.
Manufacturing typically takes 3 to 5 working days, plus the time for delivering your order.
You can review photos, descriptions, and material specifications on the “Textures” page. Miray offers two options for wallpaper backing:
- Classic non-woven wallpapers with vinyl coating, available in 5 texture options. The maximum width of the canvas is 1.03-1.04 meters. For wall heights up to 3.4 meters, installation is done edge to edge, and for wall heights over 3.4 meters, installation includes trimming at overlaps.
- Self-adhesive film – our offering for temporary decor. This is a vinyl material with a matte surface and a removable adhesive layer. This product can be easily removed from walls and is ideal if you need wallpapers that can be easily taken down or replaced with a different design. The maximum width of the canvas is 1.02 meters, and installation is done overlap.
Our wallpapers are produced using environmentally friendly inks in individual digital printing. Harmful substances are not used, and the technologies are entirely eco-friendly. You can review the certificates on the “Certificates” page.
Most likely, the color will be as you see it on the screen. However, the shade of the image may vary slightly on different monitors and when printed by our printer. Since all monitors differ, we cannot guarantee that the color of the image on the wallpaper, as displayed on your monitor, will be exactly as you see it. Additionally, the shade may vary slightly on different textures and under different lighting conditions. If you are concerned about how the image will appear on the printed wallpaper, you can order a sample by clicking the “Order a Sample” button.
Yes, we can adjust the shades, and in most designs, you can move details of the pattern. Please specify what you would like to change in the comments when placing your order. You can also discuss desired design changes over the phone or through any messenger on the “Contacts” page.
Throughout Ukraine, orders are delivered by Nova Poshta. You can also specify your preferred delivery method when placing your order. International orders are delivered by Ukrposhta or the carrier of your choice.
You can make immediate payment for your order through LiqPay on the website. Alternatively, after finalizing the design in your chosen size, you can make an advance payment to the company’s bank account (with a minimum prepayment of 30% of the wallpaper’s cost) and opt for cash on delivery.
If you have a question that is not covered in the FAQ, please visit the “Contacts” page and send your question through any messenger or give us a call.